Why did you decide to get the extension
We initially decided to get the extension to make our small kitchen bigger so we could have a dining area and entertaining space. Also our new kitchen now has a small utility room which is fantastic and makes such a difference.
Why did you choose Granada to carry out the build?
I wanted a building contractor that specialised in domestic home extensions and Granada are also members of the Federation of Master Builders which gave me confidence. We were also able to visit an existing home extension that Granada had just finished and the home owner was very happy with the work which again was very reassuring.
How did you find their service?
We have been very pleased with the service from start to finish and our extension only really got going when the Architect Granada recommended came up with some great ideas. We are very happy with the service and for example the decorator that Granada recommended could at short notice come in and complete the decorating even on a Sunday.
How effectively did they resolve any issues during the build
Gary and the team were always just a phone call away and issues were resolved. For example the kitchen worktop fitter wanted some joinery work doing at short notice to a window sill and Granada sent a joiner first thing the next morning so as to not delay the fitting – very impressed. Also any items on the snagging list after the build had finished were always sorted out and discussed fully on-site to get things resolved quickly.
How was the standard of work?
Very happy with the standard of the work considering it’s a 1930’s semi with old engineering red brick and the new extension matches the older part of the house. We also had a wall put back in to make two reception rooms rather than a through lounge and now you can’t tell it’s been put back only recently.
We would recommend Granada especially for anyone considering a house extension and
needing an architect to produce plans and manage the planning process.
How did you find the after service
Very good and if we wanted to check anything, someone from Granada has always called round to discuss any issues and these have been resolved quickly .
How has the extension improved your lifestyle?
We can now have people over for dinner and entertain properly which we just couldn’t do before. I love the fact that the boiler & cylinder are now sited in the utility room freeing up space in the bathroom for a walk-in shower.
Would you use Granada again in future?
Yes we would use Granada again because everyone we met through Granada was very professional and polite and worked hard to get the extension finished for us.