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The 10 Granada Promises

What makes Granada Home Improvements so different from the rest? Here are 10 great reasons:

The Granada Promise. We have 10 core values that we at Granada Home Improvements believe steadfastly in and strive to adhere to:

(1) Value for money

Our very highest priority! You will not believe the outstanding results we can achieve with your budget. Whether you are embarking on a fabulous double-storey wraparound extension that will transform your home immensely or want a small, attractive single storey lean-to kitchen extension or garage conversion for that extra dining space, we make every penny count.

(2) Professionalism

We work together as a team, come rain or shine, to deliver your job on-time and on-budget. We bring our dedication and friendly, positive approach to every job. Our work always conforms to the latest building regulations standards.

(3) Attention to detail

Accuracy and a keen eye for detail is second nature to our tradesmen. We understand that it is the little things that really make the big difference.

(4) Excellent communication

There is not a time where you cannot reach Garry Thomason, our manager back in the office in Denton. He is on hand 7 days a week (9am – 6pm) to assist you in any way he can.

(5) Honesty

We are at all times fair, open and straightforward. We work hard to earn your valuable trust.

(6) Quality

At all times quality is of the upmost importance. The very foundation of our company in all aspects.

(7) Customer peace of mind

You as our customer are always our top priority and we do our upmost to ensure your complete satisfaction. We do this by answering every question and concern you may possibly have as quickly as possible.

(8) Courtesy

We always treat our customers’ homes with care, our builders are friendly and approachable and we have a strong reputation for adhering to this. We leave a property in the same condition as we first arrived and make sure we leave our customers smiling at the end with a job they can be proud of.

(9) Integrity

We keep all of our promises. When we say we will do something, we do it. Our free no obligation quotation ensures there are no hidden extra costs.

(10) Great aftercare

Our outstanding service starts from your very first phone conversation with one of our team and continues beyond completion. To back this up you have your 10-year guarantee on the work we carry out.

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